Staff Counsellor Vacancy at International Organization for Migration (IOM)

On 18/May/2019 / In NGO Jobs

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

International Organization for Migration

Position: Staff Counsellor

Organizational Unit: Emergency Response

Duty Station: Maiduguri – Borno State

IOM Classification: NOC/01

Type of appointment: Special Short Term (6 Months with possibility of Extension

SVN NO: SVN2019.60

Estimated start date: as soon as possible

Closing date: Friday, 31 May 2019


Working under the overall supervision of the Chief of Mission and direct supervision of the IOM Staff Welfare Officer (technical and professional supervision) and the administrative supervision of Project Manager (Humanitarian Hub/HH), and in coordination with the Human Resources Officer, the Staff Counsellor will be responsible for implementing the agreed work plan, including:

Core Functions/ Responsibilities:

  1. Provide psychological counselling and support to Humanitarian staff and dependents in IOM Nigeria. This will include assessment, confidential one to one and group sessions;
  2. Provide psychological and counselling support to humanitarian staff post critical incidents and other emergencies;
  3. Assessment of humanitarian staff who are in crisis and require emergency psychological and/psychiatric support;
  4. Develop and provide training on relevant topics including stress management, emotional processing, dealing with critical incidents and wellbeing;
  5. Produce psycho-educational material for dissemination, e.g. vicarious trauma;
  6. Support the development of a peer support network for humanitarian community in IOM Nigeria;
  7. Work with colleagues to develop preventative initiatives, e.g. preparing for critical incidents;
  8. Collaborate with colleagues in UN/INGO staff in relevant sections, e.g. UNDSS, Staff Welfare, Human Resources, etc.
  9. Ensure that Country Office security plans include provisions to provide for the psychosocial needs of staff during emergencies and following critical incidents;
  10. Identify and liaise with local regional mental health resources that can be used for referrals or in times of crisis;
  11. Ensure that reports and other administrative duties are carried out to a professional standard;
  12. Refer humanitarian staff to outside mental health professionals or facilities, as recommended;
  13. Undertake duty travel to very challenging areas when necessary;
  14. Perform other duties as assigned.

Required Qualification and Experiences:

  1. Advanced university degree (Masters, Doctorate, or equivalent) in clinical psychology, counselling, social work or other mental health profession.
  2. Must be a licensed or registered as a clinical psychologist, or counsellor, or social worker or equivalent in their country of origin.
  3. Additional training, certification, or experience in a range of related fields, such as alcohol/substance abuse, stress management, critical incident stress management, cross-cultural communication, conflict resolution, trauma, etc. will also be considered.
  4. Minimum six (6) years of progressively responsible professional post graduate experience in the field of mental health is required.
  5. Experience with other UN Agencies, International Humanitarian Organizations, or Employee Assistance Programs considered essential.
  6. Experience working in hardship duty stations or providing counselling services to staff working in very difficult and hazardous environments, desired.


Fluency in English and in Multiple Native Languages is an Advantage

Required  Competencies



  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

  • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
  •  Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
  • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Other Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. Only candidates residing in the country of the duty station within commuting distance of the duty station will be considered.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency, or visa requirements, and security clearances. Women with the above qualification are encouraged to apply.

How to apply:

Interested candidates are invited to submit their applications via email to: indicating the position applied for on the subject line by Friday, 31 May 2019. For the applications to be considered valid, IOM only accepts applications with a cover letter not more than one page specifying the motivation for application, addressed to Human Resources, International Organization for Migration (IOM) and with a subject line SVN2019/60 Maiduguri. Staff Counsellor NOC

All applications should include a functional email address, mobile numbers and detailed curriculum vitae (CV)


Please note that this position is open only to Nigerian National applicants and only shortlisted candidates will be contacted.

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